We always welcome your questions and feedback. For privacy-related issues, please contact us at:
Gallery of Oriental Rugs 4101 Oleander Drive Wilmington, NC 28403 Phone: 1-800-999-2605 (toll free) Fax: 910-392-7878 Email: email@example.com
We may collect the following information: first and last name, street address, city, telephone number, email address and, when necessary, credit card information, when you:
We maintain the data that you provide us, along with a record of your purchases, in a secure database.
At Gallery of Oriental Rugs, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you’ve requested. In order to do this, we collect information that allows us to:
We contract with other companies to provide certain services, including credit card processing, affiliate marketing and shipping. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Gallery of Oriental Rugs.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
We offer choices about the types of information you receive from us. If you prefer not to receive communications from Gallery of Oriental Rugs, please contact us at:
If you no longer wish to receive our e-newsletters and email promotions you may contact us at:
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our website.
We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this website. They may collect anonymous information about your visits to our website. They may also use information about your visits to this and other sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major sites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifiable information about users of this website.
When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order at Gallery of Oriental Rugs, you will receive an email confirmation and, in most cases, an email with delivery tracking information.
Occasionally we provide links on our website to other sites we think you will enjoy – called “Specialty Shops.” These sites operate independently of Rug Pavilion.com and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review the policies at any site you visit.
To update your customer information (name, address, telephone number and email address), please contact us at:
A limited amount of purchase information also may be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.
When you make a purchase, request a catalog or create an account on our website, your transactional information is transmitted in a safe, encrypted format.
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
For questions, comments or assistance, we invite you to contact us at: